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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Helen star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was very helpful and accommodating. Thank you!"

8 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Great service from Lauren at the Cannock branch."

8 months ago

Ashley Scholes star-alt star-alt star-alt star-alt star-alt

"Amazing service from Becky at Bradford"

8 months ago

Melek Kilinc star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and went out of his way to help us get our car today , excellent team everyone was welcoming and kind Thank you "

8 months ago

Joseph Tomkins star-alt star-alt star-alt star-alt star-alt

"I have bought plenty of cars in my lifetime and this week I have had the most straight forward and easy process of all time. I arrived at Carsa Cannock to view a vehicle I had saw on AutoTrader and once I arrived I was welcomed by Gaurav who helped me from start to finish! The customer service provided by Gaurav was second to none and he deserves to be pro..." Read more

8 months ago

T Evans star-alt star-alt star-alt star-alt star-alt

"Fantastic service online and at the Halesowen branch. Adam at Halesowen arranged the test drive and ensured the process of buying my new car was easy and smooth! Definitely recommend. "

8 months ago

Mohammed Albagir Altayyeb star-alt star-alt star-alt star-alt star-alt

"Becky from the Bradford branch was brilliant!!! Thank you so much for my new merc :) "

8 months ago

Chloe star-alt star-alt star-alt star-alt star-alt

"Easy to deal with everything was straight forward the staff was very friendly Dom Pringle was a nice young lad and the staff in the show room "

8 months ago

Suki Nickerson star-alt star-alt star-alt star-alt star-alt

"Terrible customer service. Multiple issues with car in itself and the customer service team is impossible to contact whether it’s via phone, email or live chat. I had 2 agents end the conversation with my on live chat after discussing the issue, each time I call on the phone, I am on hold for 5 minutes before the line cuts off and I have to wait 48 hours for..." Read more

8 months ago

Fiona star-alt star-alt star-alt star-alt star-alt

"Great sales Steven singh really helpful. Brilliant selection of vehicles at the Halesowen branch."

8 months ago

Sharon star-alt star-alt star-alt star-alt star-alt

"Had a very stress free experience buying my new car . Everything is very clear and simple , absolutely no pressure felt at any point by the lovely salesman ERIC he was very professional but also very easy to talk to and would definitely recommend giving him and the team a visit at the mountsorrel showroom if looking for a car . "

8 months ago

Gary wood star-alt star-alt star-alt star-alt star-alt

"After some initial issues following the purchase of my car, I was helped by the lovely Alisia, who gave excellent customer service and sorted everything out. Thanks 😊 "

8 months ago

Rachel Evans star-alt star-alt star-alt star-alt star-alt

"The process was made easy from start to finish the staff especially Jamie are very helpful and professional in the Durham branch we visited. They have a huge choice of cars at very competitive prices. The staff are always at hand to help I found them to be very professional when dealing with them they made the process easier and the salesman Joe was extremel..." Read more

8 months ago

Mr Neil Corrigan star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford unfortunately she was a Man Utd fan, but service was brilliant. "

8 months ago

Milligan Stephens star-alt star-alt star-alt star-alt star-alt

"Amazing service. Eric, Vijay and Henry are angels and are always there to help. Very good with communication throughout purchase and explain everything in depth Couldn’t ask for anything more "

8 months ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Swift fast honest service,thanks to Jamie arranging all that needed to be done even on his day off! Trusted company."

8 months ago

Rania Andraous star-alt star-alt star-alt star-alt star-alt

"The staff were friendly and helpful but mostly concerned about selling their products and warranty more than actually selling the car. Also they need to clean their cars more as it’s not professionally cleaned and double check their paperwork. "

8 months ago

Mr Josh Illingworth star-alt star-alt star-alt star-alt star-alt

"We arrived to the bad news that the car we had gone to see had been reserved by another customer. We weren’t off to a great start however this was quickly turned around when our salesman Russel after apologising for the situation (no one’s fault) gave us other options to look at. Including a different version of the same car we had gone to see. The staff wer..." Read more

8 months ago

Helen Jagger star-alt star-alt star-alt star-alt star-alt

"No pressure salesmanship Lovely patient and friendly staff. We were left to look at cars on our own but knew staff were on hand to give advice and information if required. Well worthy of a mention was Chris and his endless patience with us and Joe who effortlessly went through all the sales details via zoom once we had chosen a car and completed all the do..." Read more

8 months ago

natalie foster star-alt star-alt star-alt star-alt star-alt

"Shannon and Kyle were absolutely brilliant- we couldn’t fault them! Thank you! "

8 months ago

Otto star-alt star-alt star-alt star-alt star-alt

"Warm welcome and amazing service to customers."

8 months ago

Mr Macrae star-alt star-alt star-alt star-alt star-alt

"Excellent service and care"

8 months ago

Simon Taylor star-alt star-alt star-alt star-alt star-alt

"Very friendly and efficient service. Car was very reasonably priced."

8 months ago

Chris Coote star-alt star-alt star-alt star-alt star-alt

"The staff was great and professional, I wish I remember her name, but thank you for making our purchase so relaxing and easy."

8 months ago

Me star-alt star-alt star-alt star-alt star-alt

"Purchased a Ford Kuga from the Durham branch. After having it shipped from Southampton my appointment was cancelled as the vehicle needed dried out after being jet washed. They explained water ingress issue would be fixed before viewing. After this was sorted I viewed and purchased the vehicle. Before I purchased it I got them to do a fresh mot as they we..." Read more

8 months ago