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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Steve Ballard star-alt star-alt star-alt star-alt star-alt

"Two very honest and pleasant Salesmen who showed and provided full information about the product/products we were buying, great stuff"

a year ago

Sally Ballard star-alt star-alt star-alt star-alt star-alt

"Jermaine and William (Gloucester branch) who have look after us today have been amazing. Talked us through everything and went above and beyond to ensure the smooth purchase of our new car. "

a year ago

Kerem A star-alt star-alt star-alt star-alt star-alt

"Ford Galaxy white colour 2021 reg . Has been sold to me just before new year's eve.Day after I bought this car I found out that there is a massive oil leak from the engine. When I bought that vehicle I paid £500 deposit, I filled up the car cost me £100 and finally £45 mot check.( Thankfully I did this other wise couldn't find out the massive fault about the..." Read more

a year ago

Kieron star-alt star-alt star-alt star-alt star-alt

"Really good customer service and meet all my needs"

a year ago

Debbie star-alt star-alt star-alt star-alt star-alt

"Went to carsa at Cannock. Lauren dealt with us. What a friendly, helpful and professional person. Highly rerecommend z"

a year ago

Hugo star-alt star-alt star-alt star-alt star-alt

"Excellent news, thank you for the great service. Highly recommended. "

a year ago

Louise star-alt star-alt star-alt star-alt star-alt

"I have no issues at all with the garage themselves but the customer service online is shocking. 3 days into having the car it starts making a funny noise. Customer services are in no rush and don't seem to want to fix the situation. The prep centre said its a new gearbox but no. The customer service advisor doesn't agree. Despite the advice coming from the m..." Read more

a year ago

MUHAMMAD SAEED star-alt star-alt star-alt star-alt star-alt

"Friendly staff Very professional Nice handover Hamza keep it up "

a year ago

Neil star-alt star-alt star-alt star-alt star-alt

"Good all round service "

a year ago

Paul star-alt star-alt star-alt star-alt star-alt

"Outstanding service by Mitch and Lee who helped us with our purchase of a Land Rover discovery sport. We were offered hot drinks by both of them. The process was simple from reservation to driving away with the car the same day! Fully recommend going to Carsa in Cannock for your next vehicle purchase!"

a year ago

Josh Wilebore star-alt star-alt star-alt star-alt star-alt

"Very happy with the purchase of my new car. Humza was super helpful and friendly all throughout the process, ensuring I had enough time and understanding of the vehicle itself and all documents that we went through as well as making the day as easy as possible"

a year ago

Julian B star-alt star-alt star-alt star-alt star-alt

"From the 'sales' process to the after care service I can only rate the Company as OK. Some good points but q a few not so good hence 3 stars."

a year ago

Alan Farnell star-alt star-alt star-alt star-alt star-alt

"Krys was very helpful and knowledgeable. Everything was simple and exchange value as agreed prior to visiting"

a year ago

Customer star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was very helpful and super polite"

a year ago

Max Upham star-alt star-alt star-alt star-alt star-alt

"Just collected my car from Carsa Shrewsbury. Fantastic service from Emily, Penny and Harvey, and a cup of tea to keep me warm while it was -3 outside. Friendly, approachable and nothing was too much trouble "

a year ago

Anon star-alt star-alt star-alt star-alt star-alt

"Great experience, trade in system very easy. Would use again."

a year ago

Ranjit Narula star-alt star-alt star-alt star-alt star-alt

"Not a great experience. Firstly was in touch with a sales person who fitted the stereotype of a 'car salesman'. Would say he has sent details which were never sent and numerous other instances of lying. Next went to pick up the car 60 miles away.I was to pick the car on 7th Jan but could only go on 8th Jan. Checked the car and the parking sensors were fau..." Read more

a year ago

Richard Fryer star-alt star-alt star-alt star-alt star-alt

"Seamless process....nice people to deal with."

a year ago

WT star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, straight to the point from being interested in a car to test driving it few minutes after with no issues. Reasonable prices."

a year ago

Mark Fairhead star-alt star-alt star-alt star-alt star-alt

"From the first contact to walking away with the keys, this was a great experience. Clear, simple & does-what it-says on the tin straightforward. Accurate descriptions, trade in price that was almost what I was quoted (a big dent knocked it down £150) & 90 mins from arrival to drive away. Bailey, our salesperson was friendly & knowledgeable, dealing heroicall..." Read more

a year ago

Kaveh star-alt star-alt star-alt star-alt star-alt

"It’s was my first time in here everything was amazing Kattie in Cannock she was super helpful and she have answered all my questions that I had to make sure that I have chosen the right vehicle I would recommend them 100% Thanks again to Kattie in Cannock "

a year ago

Edward Boswell star-alt star-alt star-alt star-alt star-alt

"Very good experience buying our car. Quick turnaround from viewing to buying it. Krys @ Gloucester was excellent."

a year ago

Customer star-alt star-alt star-alt star-alt star-alt

"The people from this company are very nice "

a year ago

Dan star-alt star-alt star-alt star-alt star-alt

"Don't buy from this people, they sold me a car that had been in an accident and failed to disclose it! Also had several other defects that popped up after their rubbish 3 month warranty expired and cost me over £3000 to fix. Now with solicitors to see if they take some responsibility. AVOID!!!!"

a year ago

Lewis Pritchard star-alt star-alt star-alt star-alt star-alt

"Found the ideal car straight away. It's a new site but good selection. Served by Abdullah, friendly guy."

a year ago