About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader IanS
Countrygirl
"Everything was arranged on the phone and was told the finance was approved and an appointment was made for click and collect. When I arrived at the dealership I was told I was in a queue for a zoom call to go through the finance. I waited over an hour before being seen, then I was informed the finance application needed to be sent to the finance company for..." Read more
10 months ago
christopher swan
"Just wanted to get a extended warranty , no joy on the phone , went to carsa sailsbury fareham, boom telephone no and found Steve Irwin boom job done"
10 months ago
Joe Matson
"Kianna and her team were brilliant in working a really good deal for me I would highly recommend."
10 months ago
Narinder
"No words to explain. Very good experience with phone calls, Staff meet n greet on the top explaining each n every thing very briefly."
10 months ago
Luke
"I recently had the pleasure of contacting Jordana (part of the customer care team) who made me outlook of the company change completely after having some information unclear that did cause quite of a lot of distress. Jordana was able to understand my view and organize a generous refund (gesture of goodwill) and genuinely changed my whole outlook on the compa..." Read more
10 months ago
IanS
"Great purchasing process. Great customer service"
10 months ago
Nick Mitchell
"Purchased a vehicle with what was advertised as having service history. Questioned why the service book wasn't in the vehicle and was told there all in Southampton office and will be sent out. This should of raised a red flag but naively I believed it. No service history book but instead an emailed sheet saying its had 2 services. Poor show to say the leas..." Read more
10 months ago
Zerin
"The inspection report stated everything was working. After bringing it home we found the rear brake light not working, left indicator not working. We took it to the garage the next day and were told The electrical wiring to the lights and indicator is damaged. Inspection report specifically mentions it’s all working"
10 months ago
Naheed from Bradford West Yorkhire
"Staff were helpful. Especially Tracy who took me for the first 2 test drives and then found me the right car on my first visit. Nissan Qashqai. Becky was more than helpful and patient too when winding up the Sale, as all the technical stuff took me ages. Love my car. Thank you!"
10 months ago
Wrighty
"The team in the Bradford branch were great the sales team in Southampton also worked hard on the deal, Santander dropped the ball making us all wait while they decided to payout the finance. Lauren and her team were great"
10 months ago
Emily
"Although I am happy with my car, I feel that the experience of buying it at Carsa could have been better. There wad a lot of waiting around to get someone's attention and when we did, they didn't know I was collecting my car and not having a test drive. Also little things like being offered a seat and a drink would go a long way."
10 months ago
Christopher Jeffs
"Everyone was friendly and welcoming. Very accommodating as to helping reducing costs on the vehicle as well."
10 months ago
Matthew .Ogarro
"The whole experience was hassle free, everyone was so polite and pleasant and our Sale guy Anil was amazing."
10 months ago
Nigel Metcalf
"Dan at mount sorrel was very helpfull and the customer service was excellent. Only downside was lack of attention to valeting on the alloys which I wads lead to believe had been done. Overall though I would return as a customer to Carsa"
10 months ago
Aimee
"If I could go back in time I would not buy a car from Carsa. I saw the car on auto trader and phoned Carsa to get more details, the car was exactly the spec I wanted and looked great in the photos so I reserved it and went to sort out my car finance. An advisor phoned me the next morning to confirm I had finance in place and unfortunately my experience went..." Read more
10 months ago
Mike
"Welcoming team on arrival. Quite a swift process getting the car for a test drive as it was ready waiting at my appointment time. Had to persuade to take more than £100 credit card transaction, but worked out in the end. Car dash said the key needed the battery changed on test drive. Despite me asking several times and being told it was done, it wasn’t sort..." Read more
10 months ago
Kirilee
"The customer service was amazing. The staff went above and beyond to ensure we were happy. Would definitely recommend!"
10 months ago
Mr Terence Ratchford
"Great customer service from the professional salesman Anil"
10 months ago
blue
"Only just had the car,so far so good .car looks lovely and delivered as said 👍"
10 months ago
KC
"Definitely not recommended to deal with Carsa. It will waste your time to wait for a video conference at the show room and you have deal with a lot of different people for the purchase. Even you have mentioned too many time to these people that the parcel cover was broken (a 3 years old MB A200), Carsa had agreed to replace it before confirm the deal and I..." Read more
10 months ago
Jack Kessler
"I was very impressed with the initial process and test drive and would have given 4 or 5 stars. Hein in Southampton and Anil in Loughborough were very professional throughout the purchase. However the collection experience was less impressive. I’d arranged to be collected from Loughborough station and had actually booked the train on Wednesday whilst in the..." Read more
10 months ago
Mart P
"I had a wonderful experience purchasing my car at Carsa. Prem displayed an outstanding customer service and attended to all my needs and also gave me thorough details regarding my vehicle. Martin was also kind and even gave me a reasonable deal on my part exchange. Highly recommended."
10 months ago
Tim
"Purchased a car and engine maintenance light came on 4 hours later. Called Carsa luckily they agreed to refund. The salesman tried his best to convince me that this was normal as the light should have been turned off after the service. Absolutely nonsense as the light was never on and came on hours later. Car was booked in for a checkup and I was advised o..." Read more
10 months ago
Tim
"Purchased a car and engine maintenance light came on 4 hours later. Called Carsa luckily they agreed to refund. The salesman tried his best to convince me that this was normal as the light should have been turned off after the service. Absolutely nonsense as the light was never on and came on hours later. Car was booked in for a checkup and I was advised o..." Read more
10 months ago
"Smooth purchasing process. Dating error on the extended warranty I took out, but within 2hrs of reporting this back to the Mountsorrel showroom the following day, fresh documents were emailed out to me with the correct warranty start date etc. Great service."
10 months ago