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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Damian Hern star-alt star-alt star-alt star-alt star-alt

"Great team of people to deal with , would recommend to anyone looking for a car"

9 months ago

Elaine star-alt star-alt star-alt star-alt star-alt

"Good pricing, easy and quick purchase experience. Tracy was very nice to interface with."

9 months ago

Carl star-alt star-alt star-alt star-alt star-alt

"Very good from start to finish"

9 months ago

LaLaD star-alt star-alt star-alt star-alt star-alt

"Made an appointment to view the car. On arrival and entering the waiting room there was a long period where we were just stood waiting for someone to acknowledge us. Without being too detailed, we found that, though representatives were polite and helpful when asked questions, there was a remoteness and lack of customer interaction. We were kept waiting a lo..." Read more

9 months ago

Kia star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing and great customer skills from beginning to end"

9 months ago

Mr Phillip Blake star-alt star-alt star-alt star-alt star-alt

"Tracy really helpful. Nothing too much trouble"

9 months ago

George Neville Hope star-alt star-alt star-alt star-alt star-alt

"Great service,offered tea on arrival by Laura. All documentation carried out via video link (zoom) to Steve based in Southampton. Handover of vehicle carried by Laura ,I noticed car mats were missing but Laura found them in the Preparation Area. Great service."

9 months ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great prompt efficient service,the car was delivered by an excellent proffesional driver on a low loader so no extra miles or damage and it was immaculately prepped. Will be returning soon for the next one, Mark , Courtesy Taxis."

9 months ago

David Holmes star-alt star-alt star-alt star-alt star-alt

"I paid £99 to reserve a Skoda Superb which was, I gather, brought from Bradford to Southampton, for me to view. I'd also phoned to say I'd like a look at another Skoda Superb, which had recently come on to their books. I was advised to book that one in my wife's name. After a 50 mile journey, we arrive to find the one that was reserved was blocked in by abou..." Read more

9 months ago

stephen Spencer star-alt star-alt star-alt star-alt star-alt

"Omg, the worst car buying experience ever in 33 years of owning and buying cars. Absolute joke from start to finish went on a test drive, just up the road. The person in the back not a sales person. Not got a clue her name or job role. Knew ball all about the car. We'd found a few problems with the car but was raining. Then waited Absolutely ages for a zoo..." Read more

9 months ago

Edward Howe star-alt star-alt star-alt star-alt star-alt

"Staff very friendly and helpful, transaction was easy once everything had been discussed. Jess who completed the final bits and pieces was great. Would definitely recommend to friends and family"

9 months ago

MS star-alt star-alt star-alt star-alt star-alt

"Friendly and knowledgeable staff who didn't pressurise extra sales. All cars there looked to be in good condition and good quality too."

9 months ago

Miss H star-alt star-alt star-alt star-alt star-alt

"Tracy was an amazing help whilst purchasing a new car, she provided everything we needed and we left satisfied"

9 months ago

Ray star-alt star-alt star-alt star-alt star-alt

"People on the phone were friendly. I needed the car quickly and the team made it happen. The car was as advertised. However, I feel I was mis-sold the warranty. I got the top level one and was told it covered everything... total peace of mind if anything goes wrong. Turns out, everything does not include labour.... which costs £50/hour!!!! So, if I make a c..." Read more

9 months ago

Michael star-alt star-alt star-alt star-alt star-alt

"Telephoned carsa informing of the major problems with car I just purchased from them.NOT A SINGLE REPLAY back .Very very poor after sales."

9 months ago

Hardeep star-alt star-alt star-alt star-alt star-alt

"Everything was really good… The staff are really helpful and friendly. The car was lovely. Casey was an absolute star in the Bradford branch. The only downfall for us was the process took a long time because of the online format."

9 months ago

Damian Hern star-alt star-alt star-alt star-alt star-alt

"Casey was fab, service was really quick and easy. Highly recommended if buying a 2nd hand car."

9 months ago

Craig Russell star-alt star-alt star-alt star-alt star-alt

"Realised a day later that we already had nearly a year left on main dealer warranty. So didn't need extended warranty, we should have been told that. Also Auto Protect warranty have hundreds of bad reviews, not confident with that at all."

9 months ago

Jaya Satish star-alt star-alt star-alt star-alt star-alt

"Based on my experience the rating is for the sales folks . The finance guy was very cooperative and good"

9 months ago

doug brown star-alt star-alt star-alt star-alt star-alt

"great service from everyone on site ! Thank you."

9 months ago

Smtruwan86 star-alt star-alt star-alt star-alt star-alt

"Well communicated since my finance application online, got a reasonable deal from one of their lender even though i have poor credit score. Collection day was so smooth and had nice test drive and got a good deal on part exchange too. You need to allow at least 5 hrs if you do finance and part exchange to be done in the same day. Overall nice and friendly sa..." Read more

9 months ago

Althea Stentiford star-alt star-alt star-alt star-alt star-alt

"Everyone was super helpful, the car was perfect and all pre discussed figures were honoured."

9 months ago

Wayne star-alt star-alt star-alt star-alt star-alt

"Different people from previous days sorting out car finance was checked then agreed price then phone call day after saying was £100 extra. Nice people in general though."

9 months ago

Donatas Sapalas star-alt star-alt star-alt star-alt star-alt

"Super Carsa stuff…"

9 months ago

Nichola Ellison star-alt star-alt star-alt star-alt star-alt

"We had a great experience from start to finish, customer services were excellent, and Tracey at the Bradford branch was really helpful! So far really happy with my new car!"

9 months ago