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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Sam Whur star-alt star-alt star-alt star-alt star-alt

"Great service by Sidra"

2 years ago

Calin Gheorghe star-alt star-alt star-alt star-alt star-alt

"We were met by Anil at Carsa Mountsorrel who was very patient and really helpfulful as we are from România and are finding difficult to get across our needs to purchase our vehicle. His CustomCar service and sales skills were very very good and easy to understand. Well done Anil and a big thank YOU."

2 years ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Smiley, friendly, welcoming staff!.. few niggles but handled well. Even though we got passed around with various people, still felt personal/ looked after..Jacob was a star 👏.. overall great job, lovely car so all good! Drove back happy and would recommend! Well done Carsa. Many thanks."

2 years ago

Cristinel Istrati star-alt star-alt star-alt star-alt star-alt

"The staff was very friendly, in particular John who took great care to answer and assist me throughout the whole process"

2 years ago

Wayne D star-alt star-alt star-alt star-alt star-alt

"Jamie Smith who sorted out the finance was brilliant and made everything clear & easy to understand. & Prem who showed us the car was very good in explains the details of the car to us."

2 years ago

Paul star-alt star-alt star-alt star-alt star-alt

"Pleasant staff Stress free purchase"

2 years ago

Matt Bunyan star-alt star-alt star-alt star-alt star-alt

"The customer care at Carsa has been outstanding and particular thanks goes to Atif who has been amazing. He has been very patient and shown great interest in ensuring we chose the right car for our family. Atif has gone above and beyond to supporting us through this process and we very much appreciate all of his efforts. We go away very happy customers!"

2 years ago

Josh Silversides star-alt star-alt star-alt star-alt star-alt

"Good effort from the mountsorrel team, had to wait a wile for finance but was sorted out. Prem the salesman was polite and friendly, no pushy sales tactic overall happy with the service. Would recommend"

2 years ago

Mike Davis star-alt star-alt star-alt star-alt star-alt

"I’ve had many dealings with car sales, but must say that the staff at Carsa (Mountsorrel Branch) were the best, absolutely fantastic. A special Thanks to Dan & Atif, who were so helpful & made the entire transaction fluent, enjoyable and done with a brilliant sense of humour."

2 years ago

Neil Lockhart star-alt star-alt star-alt star-alt star-alt

"After phoning and booking an appointment to view a car, we travelled over 2 hrs. to Mount Sorrel only to be left sitting around for an hour. Only after the third time of speaking to someone was I informed the car had been sold. After this experience of the company, not only would I never think of buying from them I would actively discourage any one I knew fr..." Read more

2 years ago

Lisa Head star-alt star-alt star-alt star-alt star-alt

"Everything are good apart from long waiting to sort out everything. We are happy with the way they treated us while we were here. We were looking after by Jacob!"

2 years ago

Martin Stride star-alt star-alt star-alt star-alt star-alt

"I had a very good experience in dealing with the entire staff at Carsa, they were very helpful when I was purchasing my new car and I would definitely recommend them."

2 years ago

Julie Lycett star-alt star-alt star-alt star-alt star-alt

"The guy who took us through everything was called Atif, at the Mountsorrel branch, he was really helpful, informative and friendly but certainly not pushy, which helped us to make the decision to buy. Nothing was too much trouble. All the staff that we dealt with there were lovely 😊 it was a good experience and I now own a new car."

2 years ago

Marfleet Analytical star-alt star-alt star-alt star-alt star-alt

"Excellent service for Carsa, Sidra has been brilliant, perfect service! Martin, Hull"

2 years ago

Jon star-alt star-alt star-alt star-alt star-alt

"Very good service apart from long wait to complete process"

2 years ago

Duncan Summersgill star-alt star-alt star-alt star-alt star-alt

"Great experience buying a used Mercedes E Class from Carsa. Quick, simple, good price, fair part-ex, Tracy was very helpful. Thanks"

2 years ago

ELLA CHAPMAN star-alt star-alt star-alt star-alt star-alt

"All my needs were met."

2 years ago

Roni star-alt star-alt star-alt star-alt star-alt

"Very helpful staff Anil the salesman doing a great job Defo recommend this Garage Carsa Leceister"

2 years ago

Mrs Lih Sung star-alt star-alt star-alt star-alt star-alt

"Sidra was awesome but can't say the same for the coffee"

2 years ago

Stuart Dalton star-alt star-alt star-alt star-alt star-alt

"The pre purchase experience was very good. On the day, we arrived for our time slot give or take 10 minutes which they said would be fine having driven 2 hours to their nearest location to our home. We were quickly looking at the car and given the keys to take it for a test drive which was great. When we got back, we were asked to sit in a waiting area to sh..." Read more

2 years ago

Mark Weston star-alt star-alt star-alt star-alt star-alt

"Ella and Jeff at Carsa Mountsorrel were incredibly helpful and made the whole transaction very easy indeed"

2 years ago

yasmin limbada star-alt star-alt star-alt star-alt star-alt

"Atif was great with the purchase of my new car. Top service"

2 years ago

Fitzgerald Munemo star-alt star-alt star-alt star-alt star-alt

"I would like to make a special mention of the service that was rendered to me by Jordana Clarke which was second to none! She solved some teething problems that I experienced with my Mercedes Benz C220d that I bought from Carsa without any qualms at all! It was such a pleasure doing business with her, and I would strongly recommend her to anyone who might ne..." Read more

2 years ago

Callum Mcdermott star-alt star-alt star-alt star-alt star-alt

"Sidra was very good"

2 years ago

Jonathon Puleston-Jones star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish, Sadiya was very helpfully and made the car purchase seamless."

2 years ago