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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Charlotte Glasson star-alt star-alt star-alt star-alt star-alt

"Very good, easy process. Krys@gloucester was friendly and very helpful made the process seemless."

9 months ago

Rebecca Price star-alt star-alt star-alt star-alt star-alt

"I dealt with Alana’s Hopkinson today and service was fast and accurate I would recommend "

9 months ago

Miss Fellows star-alt star-alt star-alt star-alt star-alt

"Awful company. Reserved a car 10 days ago. Awful communication as to when the car will be ready, we've had to keep contacting them ourselves. We were told it would be at our local carsa last Friday and then never turned up. It's apparently still in prep... so there is certainly something wrong with the car that they're not telling us. 

They also gave us a q..." Read more

9 months ago

Karen Rowbottom star-alt star-alt star-alt star-alt star-alt

"Not the best experience ever! I would strongly advise against Carsa Bolton based on my experience with them. A lack of disclosure and underhand behaviour really not you would expect or deserve from a large dealership. They aren't really customer focused on the whole please think twice before using them and be very careful if you do"

9 months ago

P Jackson star-alt star-alt star-alt star-alt star-alt

"Very easy to deal with, made an appointment to view a car I had seen online, greeted and looked after by Issac who was very friendly and helpful, viewed and test drove the car and agreed to purchase and whilst paperwork was being processed the car was valeted, paint protection applied and brought around ready to drive away. No pressure to take up the options..." Read more

9 months ago

Jody Gooding star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish by Krys at the Gloucester Branch."

9 months ago

James star-alt star-alt star-alt star-alt star-alt

"I went to see Mitch at Cannock."

9 months ago

Jonathan Taylor star-alt star-alt star-alt star-alt star-alt

"The buying experience was fraught with difficulty, mostly promises not being met. We agreed on the ticket price on the proviso that, two new front tyres would be fitted, one alloy wheel would be refurbed and a full MoT would be provided. The salesman agreed all of these points with the sales manager. We also agreed to buy alloy wheel and tyre warranty on t..." Read more

9 months ago

Fraser Mcnaught star-alt star-alt star-alt star-alt star-alt

"Krys@gloucester, great service provided, very professional and was able to help me get the car I wanted. No issues!"

9 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Harvey was very efficient and knowledgeable, well worth a discussion if your looking for a car"

9 months ago

David King star-alt star-alt star-alt star-alt star-alt

"Shabs was great, extremely helpful and friendly. Many Thanks."

9 months ago

Henzii star-alt star-alt star-alt star-alt star-alt

"If I could give Carsa zero stars, I would. I purchased a Polestar 2 from them, only to find out immediately after driving off that the heating didn’t work. They attempted to fix it, failed, and then sent it to Polestar, who advised it would take a month to repair. By this point, I had already traded in my car to Carsa, leaving me in a difficult position. W..." Read more

9 months ago

Luke Roberts star-alt star-alt star-alt star-alt star-alt

"Recently purchased car. John (Southampton) kept me well informed. The initial car I wanted to view was found to have major fault. John communicated issue well and apologised etc. Same car but slightly different spec located from Gloucester which was transferred to Southampton the next day. John was helpful to facilitate the purchase. "

9 months ago

Leonie Moylette star-alt star-alt star-alt star-alt star-alt

"Very helpful with purchasing my vehicle "

9 months ago

Tapiwa Mubatapasi star-alt star-alt star-alt star-alt star-alt

"Good customer service "

9 months ago

Deborah Williams star-alt star-alt star-alt star-alt star-alt

"Great staff, Extremely helpful , found me a perfect car In Less than 15 minutes and drove it away in 45 minutes, one of the best experiences I have ever had Hamza & Gaurav we’re amazing such a fantastic help."

9 months ago

Amanda Gibbons star-alt star-alt star-alt star-alt star-alt

"Excellent customer service! Bailey was great from start to finish. It has been the easiest car purchase we have made so far! Would definitely recommend."

9 months ago

Amanda Gibbons star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, very professional and efficient, would definitely recommend."

9 months ago

Mr p Francis star-alt star-alt star-alt star-alt star-alt

"Had a very positive experience buying a car with Carsa so we had no issues."

9 months ago

Andrew from Liversedge star-alt star-alt star-alt star-alt star-alt

"very friendly staff"

9 months ago

Amanda Warner star-alt star-alt star-alt star-alt star-alt

"Great customer service from the start. Nathan and Adbullah (Gloucester) they were extremely polite and friendly. Great offer on the car purchased and our part ex. Thanks Carsa"

9 months ago

Rick Pullar star-alt star-alt star-alt star-alt star-alt

"I purchased a BMW X1 2.0 M Sport from the Bolton branch in October 2024, and I found the pricing to be fair. At the time of purchase, the vehicle had several dents on the back quarter panel, and I was assured that these would be repaired prior to collection. However, upon picking up the car, I noted that the repairs had not been completed. I was informed th..." Read more

9 months ago

Jivko Jivkov star-alt star-alt star-alt star-alt star-alt

"My experience with Carsa was excellent, they were kind to transport the car from a different branch for a test drive. John looked after me with a lot of attention to detail and ensured I was happy with all details."

9 months ago

Roy T star-alt star-alt star-alt star-alt star-alt

"£99 Deposit to secure vehicle, no problem with that as this was the car I really wanted. Steve assured me LC70 TTE was a great car and would be washed & valeted and that @#^* would 'take care of us'. Arrived at Bolton to find the BMW in a very poor condition due to many miles of motorway grime. Stone chips to the bonnet & rubber door seal sticking out of..." Read more

9 months ago

Dr G Field star-alt star-alt star-alt star-alt star-alt

"Excellent and efficient sales effort that made the purchase of my BMW exceptionally easy at the Southampton branch. John was very well organised and made the online process easy to follow and complete. I discovered a slow puncture after getting the car back to Bournemouth and Courtney in the Customer Care team provided excellent assistance to resolve the is..." Read more

9 months ago