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Carsa Reviews & Testimonials

4.5 (3,144)

Reviews: 3,144


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

John Strang star-alt star-alt star-alt star-alt star-alt

"The car I was interested in was at Durham, not Southampton, but was shipped down for me to try on payment of the deposit. Car was well prepared and clean and I was given plenty of time to both test drive and inspect the car. Happy with the no haggle pricing, although being told it was an fca requirement jarred a little, but did not detract from the overall e..." Read more

Emma Physick star-alt star-alt star-alt star-alt star-alt

"At first there was a problem with the car, it had been bumped by the valeter, so we waited for it to be fixed, which took 1 1/2 weeks, Mike the original sales person was off so Shaun stepped in and got the ball rolling, he was very good and had my car delivered on the same day 👍"

Barry Kent star-alt star-alt star-alt star-alt star-alt

"Dan Dean made the whole transaction very comfortable indeed. No pressure sales, and explained the process thoroughly. No hesitation in recommending their services."

Anette Van de star-alt star-alt star-alt star-alt star-alt

"was kept informed all the way through the process. Even with a little glitch I was contacted straight away to get the right information. Otherwise, team very friendly and helpful."

jack bailey star-alt star-alt star-alt star-alt star-alt

"Really good experience- Dan Dean is the man"

L Jones star-alt star-alt star-alt star-alt star-alt

"Purhased a car from Mountsorrel in Jan from Raith and had a part ex at the same time. I've been waiting all this time for our warranty to lapse before writing a review in case we needed to deal with Carsa again. Initially dealt with Liam F on the phone after finding the car we liked who helped set up the car we had for part ex and the agreed cost on the ne..." Read more

Ayesha star-alt star-alt star-alt star-alt star-alt

"Jaker the site manager was absolutely fantastic. We got the deal done in the end and even though he did not need to get involved as much he made sure everything was good. Gaurav and Lauren were also brilliant. Highly recommend the cannock branch. "

Shaun Barrett star-alt star-alt star-alt star-alt star-alt

"Brilliant service Adam the rep very professional and provided a great customer service 👏 👍 "

Mr Bowden star-alt star-alt star-alt star-alt star-alt

"This was a seamless purchase that went really well once it got off the ground. Staff at both the main office and my local point of purchase were extremely polite and knowledgeable and “knew their business. However, there was an initial problem with having the vehicle delivered for inspection at the agreed date and time. An aspect of the procedure where there..." Read more

K singh star-alt star-alt star-alt star-alt star-alt

"Kieanna a service very good she very helpful and explained very well "

Roger Payne star-alt star-alt star-alt star-alt star-alt

"Great customer service. Treated very well and not too pushy. Recommend "

L C star-alt star-alt star-alt star-alt star-alt

"We had a really good experience purchasing our car from Adam at the Halesowen branch. He was informative and professional but in no way pushy which was really nice. He made the whole experience of purchasing a family car a pleasurable one."

Neil star-alt star-alt star-alt star-alt star-alt

"Could have been a lot lot better as we turned up admittedly 10 minutes late for hour 10.30 test drive having travelled down on an early train from Carlisle cumbria. I had everything ready in place ready test drive was booked for 10.30 finance was all sorted . We were greeted by a sales person who after looking on his iPad device could not find the car or my..." Read more

2 days ago

Daniel star-alt star-alt star-alt star-alt star-alt

"My experience with carsa has been exceptional especially with Lauren she was very friendly and helpful and answered all of my questions. Jaker was also very helpful when I arrived. I would highly recommend the Cannock branch "

2 days ago

Alex Small star-alt star-alt star-alt star-alt star-alt

"Good service from Mitch !!"

2 days ago

Ewelina Surowiec star-alt star-alt star-alt star-alt star-alt

"Great atmosphere. Our salesman steven singh was very helpful and made us feel very welcome and we didn't feel pressured into anything. All staff very polite, patient and helpful :) "

2 days ago

Jordan Wilson star-alt star-alt star-alt star-alt star-alt

"Mitchell @cannock branch was brilliant ; really informative and very welcoming "

2 days ago

Bethany Pierce star-alt star-alt star-alt star-alt star-alt

"Great experience today with Lauren in the Cannock branch, very helpful and helped me walk away with the perfect car. Big thanks to Jaker the manager too who helped me out! "

2 days ago

Jeffrey Fletcher star-alt star-alt star-alt star-alt star-alt

"Great price car, no pressure from sales person, quick and easy transaction. Thank you Julie."

3 days ago

Dr harry riyat star-alt star-alt star-alt star-alt star-alt

"Had a good deals at Carsa , Cannock . Test drove and bought the car , part exchanged with our old car . The salesman Sebastian was very helpful and patient in spite of having some problems with DVLA because of my private registration . Highly commendable . "

3 days ago

Mr Stephen Wilson star-alt star-alt star-alt star-alt star-alt

"They're employing people who care about their customers and they want to make sure that you are happy with the deal and the price of the car you're buying "

3 days ago

Stuart Hill star-alt star-alt star-alt star-alt star-alt

"On this occasion everything went well, Aidan and Shannon were responsive a courteous."

3 days ago

Len Haynes star-alt star-alt star-alt star-alt star-alt

"Carsa Cannock. Really well looked after by Gaurav Paul. Spotted a car we liked and allowed to take for immediate test drive. Part Exchange was agreeable and Guarav made the process very smooth. Collected car a few days later in showroom condition. A little disappointed there was only one key fob which means added unexpected expense. Would have given..." Read more

3 days ago

FLASHBACK ARCADE star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was really helpful and friendly!! Thank you so much in love my new Skoda "

3 days ago

Morton Mcgrory star-alt star-alt star-alt star-alt star-alt

"Bought a car from this company as they seemed better than the usual crowd. There were some functions not working on my test drive, they said it needed to be driven to allow the battery to be charged up. I believed them. I drove around 500 miles in the first few weeks - no change, various functions still not working. After downloading their warranty app there..." Read more

3 days ago